Contact Us

Please login to "Your Account" using the link on the top right corner and raise a ticket under "My Requests". This will allow us to resolve your query as quickly as possible and keep you up to date with the status.

If you have a query regarding an online order, please use the customer support enquiry form.  If your query is not order related, plesse also use the customer support enquiry form. 

Please note that we are only able to respond to customers via this system and cannot guarantee a response to any queries sent directly to any other Gadget Grotto email address.

Please contact customer services before returning any unwanted items.

Our head office address is:

Gift Universe Ltd
The Atrium
Curtis Road
Dorking
Surrey
RH4 1XA

Please do not send any unwanted items to the above address. If you wish to return an item please contact customer services who will advise what action to take.

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